Assistant Thrift Store Manager

The Salvation Army Southern California • Sheridan, WY

5h • Onsite

About The Position

The Assistant Manager (Store) will provide assistance to the Store Manager for all functions of the store operations. This role involves supporting daily store operations, including managing donations, stocking and displaying merchandise, supervising staff and volunteers, maintaining store appearance, and ensuring excellent customer service. The position also includes responsibilities in warehouse operations, such as processing donations, managing the store in the manager's absence, operating equipment, and driving a box truck for pickups and salvage runs.

Requirements

• High school diploma or equivalent.
• Retail experience; both marketing and merchandising.
• Supervisory experience.
• Current, valid Wyoming driver’s license.
• Ability to manage the store in the absence of the Manager.
• Ability to multi-task.
• Excellent customer service skills, with the ability to treat customers, clients, volunteers, and employees with respect.
• Ability to successfully complete a background screening.
• Microsoft Word and Excel required, along with Lotus Notes.
• Working knowledge of integrated database applications and ability to use new software programs with basic training.
• Minimally 21 years of age.
• Possessing a valid in-state Driver's License.

Responsibilities

• Provide assistance with oversight of all donations.
• Stock, price, display, and discount all merchandise according to specified procedures.
• Assist with the supervision of employees, AARP employees, and volunteers.
• Assist with assigning work schedules and proper staffing.
• Maintain an attractive store, assisting with, and assigning appropriate daily cleaning and stocking.
• Assist the Store Manager with training of employees, clients, and volunteers regarding policies, procedures, and daily work assignments.
• Assist with, and be responsible for store security, opening and/or closing banking functions, IT, opening and/or closing register operations, and opening and/or closing sales reports.
• Make the night deposit at the bank.
• Assist the Store Manager with employee evaluations, time clock issues and time off requests.
• Assist with, and be responsible for, outstanding customer service both in the community, and with customers, providing prompt and courteous service.
• Make recommendations to the Store Manager and the Envoy In-Charge regarding changes, modifications, needed repairs, advertising, and sales promotions.
• Assist with the training of workers regarding all safety rules and regulations.
• Perform light maintenance duties.
• Supervise and inspire clerk-sorters to ensure maximum productivity in processing raw donations.
• Prioritize all donations quickly and accurately to ensure the best selling items will get on the sales floor.
• Implement the vision of the Store Manager for all warehouse related operations.
• Manage the store in the absence of the Thrift Store Manager and the Assistant Thrift Store Manager.
• Operate the bailer safely and meet quotas for “Rag Sales.”
• Deliver Bales of Lading and other receipts/delivery slips, etc. to Assistant Thrift Store Manager in a timely manner.
• Drive box truck to pick-up local donations and weekly salvage runs to Billings.
• Complete a TSA driver’s course and be approved by TSA as a TSA driver.

Benefits

• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire; sick time accrual is pro-rated for part-time hours.)
• Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment; vacation accrual is pro-rated for part time hours.)
• Pension Plan (after one year of continuous service) with at least 21 hours worked per week.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED