Assistant Terminal Manager

Saia Inc. • Indianapolis, IN

1d

About The Position

Manages the planning and operations of a terminal. Oversees various terminal functions, including pickup and delivery, dock operations, and general administration.

Requirements

• Knowledge of Microsoft Office and transportation management applications.

Nice To Haves

• Bachelor’s degree in business or a related field.
• 5+ years of terminal operations experience.
• Ability to work flexible hours.

Responsibilities

• Directs and coordinates the activities of terminal employees to provide cost effective, timely, and quality service to customers.
• Investigates customer complaints and resolves problems.
• Provides the necessary equipment, tools, and training to staff to ensure safe and efficient operations.
• Coordinates staffing levels and work scheduling to maximize terminal productivity.
• Oversees compliance with company policies and procedures, safety rules, and governmental regulations.
• Uses software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems.
• Interviews, selects, and onboards terminal employees.
• Facilitates good employee relations through motivation, feedback, and coaching.

Benefits

• Competitive compensation
• Great benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager