Assistant Terminal Manager

Saia•Chicago, IL

11d

About The Position

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about. Position Summary Manages the planning and operations of a terminal. Oversees various terminal functions, including pickup and delivery, dock operations, and general administration.

Requirements

5+ years of terminal operations experience.
Knowledge of Microsoft Office and transportation management applications.
Ability to work flexible hours.

Nice To Haves

Bachelor’s degree in business or a related field.

Responsibilities

Directs and coordinates the activities of terminal employees to provide cost effective, timely, and quality service to customers.
Investigates customer complaints and resolves problems.
Provides the necessary equipment, tools, and training to staff to ensure safe and efficient operations.
Coordinates staffing levels and work scheduling to maximize terminal productivity.
Oversees compliance with company policies and procedures, safety rules, and governmental regulations.
Uses software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems.
Interviews, selects, and onboards terminal employees.
Facilitates good employee relations through motivation, feedback, and coaching.