Assistant Tech Imaging-MRI Feinberg Casual Days

Northwestern Memorial Healthcare•Chicago, IL
•$20 - $25

About The Position

The Assistant Tech Imaging provides support services to technologists, nurses, physicians, and other healthcare professionals in Imaging Services, helping coordinate patient flow in the imaging department. The role includes preparing exam and procedure rooms, verifying paperwork and physician orders, escorting patients, assisting clinical staff during procedures, and processing films and paperwork for completed exams. The position adheres to Northwestern Medicine’s mission, values, Code of Ethics, compliance requirements, policies, procedures, and applicable regulatory and accreditation standards. The assistant supports patient care throughout treatment or procedures according to department and hospital standards, age-specific sensitivities, and Patients’ First guidelines. Responsibilities include helping prepare patients, explaining exams and answering basic questions, following clinical staff directions, coordinating care according to imaging protocols, and escalating clinical questions or order discrepancies to appropriate staff. The role also involves maintaining patient information and documentation, monitoring schedules and delays, handling films and CDs, using imaging systems, managing supplies, and maintaining equipment and an orderly work area. This is a casual, 16-hour-per-week position on the day shift. The stated hourly compensation range is $19.61 to $25.49.

Requirements

  • High school diploma or GED.
  • CPR certification (BLS).
  • Strong communication and interpersonal skills.
  • Strong problem-solving and organizational skills.
  • Demonstrated computer skills.

Nice To Haves

  • Previous experience in a healthcare delivery position.
  • Bilingual language skills.

Responsibilities

  • Care for patients throughout treatment or procedures according to departmental and hospital standards, age-specific sensitivities, and Patients’ First guidelines.
  • Prepare procedure rooms and work areas before patients arrive.
  • Assist in preparing patients for exams or procedures, explain exams, answer basic questions, and refer detailed clinical questions to clinical staff.
  • Follow technologist and nurse directions when assisting with exams or procedures.
  • Process CDs as needed and participate in lifting and escorting patients while maintaining lift-equipment competencies.
  • Coordinate patient care according to departmental imaging protocols and communicate with clinical and medical staff to support patient flow.
  • Reconcile physician orders with the correct exam protocol and escalate discrepancies to appropriate clinical staff.
  • Prepare paperwork and information needed for treatment or procedures and retrieve physician orders from systems such as EPIC, Chartview, and Powerchart.
  • Help clarify patient demographic information and verify that patient information is accurate and complete.
  • Monitor schedules to support patient flow and notify coordinators, charge technologists, and patients about delays.
  • Identify and obtain required exam paperwork, handle outside films appropriately, and obtain patient films when requested.
  • Recognize and report problems to appropriate supervisors.
  • Use the scheduling system, Radnet, and PACS proficiently.
  • Monitor and replenish supplies, including Radiology Contrast Media; rotate dated items and maintain clean, orderly procedure rooms.
  • Use designated equipment effectively and maintain equipment and work areas as directed; document applicable safety checklists.
  • Follow policies and procedures to support department efficiency.
  • Organize and prioritize assigned work and schedule time to meet work demands, turnaround times, and commitments.
  • Provide clerical or technical support as needed and assigned by the Manager.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • A wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events
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