Assistant Team Leader

UNIPART SERVICES AMERICA•East Greenwich Township, NJ

11d•Onsite

About The Position

This position will support the Team Leader by leading a team of people and coordinating activities to achieve business goals, through focusing on continuous improvement and promoting a team-based culture. A percentage of time will be spent supporting operational activities and the balance will be handling administrative functions. Candidates are expected to learn, embrace, fully understand, and work within “The Unipart Way” while adopting lean management principles and approach.

Requirements

1-2 years of previous supervisory experience highly desirable
1+ years of industry experience
Level 2 on the 5 core competencies in Unipart Way
High School graduate
Knowledge of all SAP functions/transactions in working area
Basic experience of Microsoft Excel, ability to fill in Excel files
Excellent communication skills both written and verbal
Ability to work individually under his/her initiative
Ability to plan and prioritize workload and take ownership of processes
Ability to take care of the customers’ needs
Ability to deal with conflict
Reliable & honest
Organized
Accurate with an attention to detail
Ability and willingness to be flexible with working hours to meet the operating needs of the business
Ability to work under pressure

Responsibilities

Ensure Environmental, Health & Safety requirements are met
Comply with Health & Safety policies and procedures
Identify & report hazards including near-misses, incidents, and accidents
Keep work areas clean and tidy.
Ensure through good communication and personal example that employees understand the objectives of Unipart’s safety policies and hold employees accountable if they are not following policies
Responsible for accident reporting and undertaking accident investigations with the assistance of the Health & Safety Manager when necessary. Implement appropriate preventative action using tools learned through Health & Safety trainings.
Responsible for the issue, use and maintenance of personal protective equipment provided to employees where necessary.
Monitor the correct use of personal protective equipment & material handling equipment. Coach employees in the correct use and hold employees accountable when not following proper procedures.
Ensure secure measures are in place and proper guidelines followed to ensure the safeguard of Unipart/Client inventory. Report anything suspicious immediately to your Manager, the H&S Manager and Human Resources.
Ensure health & safety, housekeeping and security standards are maintained for your assigned area of operation
Achieve and demonstrate steps to exceed business targets including but not limited to efficiency levels, accuracy levels, product damage and stock integrity. Awareness of Key Performance Indicators’ and how they are calculated
Allocate work based on resource planning provided by Team Leader and monitor throughout the day
Use of MHE such as: Forklift, Reach truck, Sit-down counter balance, High level order picker, (Cherry picker)
Raise any issues with resource planning and/or meeting KPI’s with your Manager as soon as practicable
Awareness of indirect versus direct hours and manage accordingly; ensure employees are working within the hours set for them
Manage the use of additional resources with the agreement of your manager such as additional hours, overtime, agency or temporary staff within limits set by the Ops Manager or DC Manager
Ensure that through the effective control of resources all operational deadlines and standards within area of responsibility are met
Feedback results of any change to the team
Facilitate team meetings and raise team’s awareness on critical issues surrounding performance
Ensure that visual management tools are updated and being used in the correct way so that the benefit is recognized
Establish a positive working relationship with internal and external customers
Ensure Customer Service requests are resolved in a timely fashion and through the proper channels
Responsible for daily reports & Standard Operating Procedures
Provide support on client tours and new business activities
Ensure that all DCO’s are trained and coached to a high standard
In some instances, the ATL will be responsible for preparing and delivering the DCO appraisal form on a biannual basis. Liaising with HR as needed.
In some instances, the ATL will be responsible for preparing and delivering corrective action notices
Support Team Leader in delivering a development plan
Monitoring attendance & performance and highlighting any issues to Manager. Ensuring that issues are addressed.
Ensuring compliance with company disciplinary procedures and seeking advice when necessary
Lead teams by example, actively engage staff in conversation on the warehouse floor
Work with appropriate parties to provide solutions to team issues taking account the appropriate policies and ethical practice.
Knowledgeable in company policies and handbook to ensure compliance
Ensure accurate handover of information to covering Managers
Ensure all staff issues are responded to in an appropriate and professional manner
Ensure clear and concise instructions or provided to staff
Actively question team members to test their understanding of what is being asked without giving the answer to them
Always maintain a professional and business-like appearance, ensuring promptness at meetings
Maintain confidentiality
Identify areas for personal development to improve performance in role and actively seek ways to improve
Other duties as may be assigned