Assistant Supervisor - Day Shift - Environmental Services

Mayo ClinicRochester, MN
Onsite

About The Position

The Assistant Supervisor, Facilities Management provides on-site operational leadership to ensure a clean, safe, and patient-centered environment. This role directs daily activities and staffing coverage, supports onboarding and ongoing staff training, and offers informal coaching while escalating performance concerns as needed. The Assistant Supervisor monitors service quality, safety practices, and compliance; uses departmental systems such as Nuvolo and Epic for work order management, documentation, and communication; and identifies operational or workflow issues for improvement. The position serves as a key point of contact for internal customers, vendors, and cross functional partners to resolve issues and coordinate services. Additional responsibilities include assisting in hiring processes, supporting workforce planning needs, and representing leadership during assigned shifts while supervisors retain final decision-making authority.

Requirements

  • Two-year degree with one year of related experience or high school diploma/GED with two years of related experience required.
  • Valid driver's license required.
  • Experience in environmental services, healthcare support services, or a related operational field is required.
  • Must demonstrate strong communication, interpersonal, organizational, and problem-solving skills.
  • Ability to multitask, prioritize, and work independently within defined authority.
  • Proficiency with computers and operating systems is essential.
  • Ability to use data to make informed decisions.
  • Demonstrate commitment to customer service, safety, confidentiality, professionalism, and teamwork is expected.
  • Must be flexible and willing to occasionally support different shifts or operational needs as required.

Nice To Haves

  • Post secondary education preferred.
  • Prior lead or supervisory experience preferred.

Responsibilities

  • Provides on-site operational leadership to ensure a clean, safe, and patient-centered environment.
  • Directs daily activities and staffing coverage.
  • Supports onboarding and ongoing staff training.
  • Offers informal coaching while escalating performance concerns as needed.
  • Monitors service quality, safety practices, and compliance.
  • Uses departmental systems such as Nuvolo and Epic for work order management, documentation, and communication.
  • Identifies operational or workflow issues for improvement.
  • Serves as a key point of contact for internal customers, vendors, and cross functional partners to resolve issues and coordinate services.
  • Assists in hiring processes.
  • Supports workforce planning needs.
  • Represents leadership during assigned shifts.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service