Assistant Supervisor - Day Shift - Environmental Services

Mayo Clinic•Rochester, MN

1d•$25 - $37•Onsite

About The Position

The Assistant Supervisor, Facilities Management provides on-site operational leadership to ensure a clean, safe, and patient-centered environment. This role directs daily activities and staffing coverage, supports onboarding and ongoing staff training, and offers informal coaching while escalating performance concerns as needed. The Assistant Supervisor monitors service quality, safety practices, and compliance; uses departmental systems such as Nuvolo and Epic for work order management, documentation, and communication; and identifies operational or workflow issues for improvement. The position serves as a key point of contact for internal customers, vendors, and cross functional partners to resolve issues and coordinate services. Additional responsibilities include assisting in hiring processes, supporting workforce planning needs, and representing leadership during assigned shifts while supervisors retain final decision-making authority.

Requirements

On-site operational leadership experience.
Experience directing daily activities and staffing coverage.
Experience supporting onboarding and staff training.
Experience with informal coaching and escalating performance concerns.
Experience monitoring service quality, safety practices, and compliance.
Proficiency in departmental systems such as Nuvolo and Epic for work order management, documentation, and communication.
Experience identifying operational or workflow issues for improvement.
Experience serving as a point of contact for internal customers, vendors, and cross functional partners.
Experience assisting in hiring processes.
Experience supporting workforce planning needs.
Ability to represent leadership during assigned shifts.

Responsibilities

Provides on-site operational leadership to ensure a clean, safe, and patient-centered environment.
Directs daily activities and staffing coverage.
Supports onboarding and ongoing staff training.
Offers informal coaching while escalating performance concerns as needed.
Monitors service quality, safety practices, and compliance.
Uses departmental systems such as Nuvolo and Epic for work order management, documentation, and communication.
Identifies operational or workflow issues for improvement.
Serves as a key point of contact for internal customers, vendors, and cross functional partners to resolve issues and coordinate services.
Assists in hiring processes.
Supports workforce planning needs.
Represents leadership during assigned shifts.