154 - Food City Assistant Store Team Leader - 91st Ave. & Thomas

Bashas•Phoenix, AZ

2d•Onsite

About The Position

An Assistant Store Team Leader is responsible for serving as the leader of his/her store team, acting as an excellent role model, coach, performance evaluator, and trainer. They are tasked with creating a store environment that both employees and customers find desirable. This role involves supervising and implementing the company's customer service programs, coaching team members, and reviewing customer service and sales reports. The Assistant Store Team Leader also supervises department managers, assisting them with recruitment, training, performance initiatives, and sales/marketing program execution. They are responsible for observing and enforcing all store rules and company policies, overseeing the selection and training of new employees, and executing, communicating, and supporting all merchandising programs. A key aspect of the role is providing excellent knowledge of all products merchandised in the store. Additionally, they oversee product and supply ordering, audit received products, ensure proper shelf stock levels, and minimize product shrink. Compliance with all Health Department and Department of Weights and Measures guidelines is mandatory. The Assistant Store Team Leader helps ensure proper merchandising across all departments, works towards achieving store and department sales and profit goals, and controls store labor, inventory, product out-of-stocks, and shrink. Ensuring all safety equipment is maintained and that all store members act in accordance with company safety guidelines is also a critical responsibility. All other related duties as assigned.

Requirements

Must be 18 years of age.
Must be 21 years of age for any position that serves alcohol.
For Internal Transfers/Promotion/Rehire Candidates: Current leader must recommend application and provide endorsement upon request from HR.
May be asked to accept a part-time position if that is the only position available.
Rehires must be approved by an HRBP.

Responsibilities

Serve as the leader of the store team, acting as a role model, coach, performance evaluator, and trainer.
Create a positive store environment for employees and customers.
Supervise and implement customer service programs.
Coach team members and acknowledge accomplishments.
Review customer service and sales tracking reports.
Supervise department managers and assist with recruitment, training, performance initiatives, and sales/marketing program execution.
Observe and enforce all store rules and company policies.
Oversee the selection and training of new members.
Execute, communicate, and support all merchandising programs.
Provide excellent knowledge of all products merchandised in the store.
Oversee the ordering of products and supplies.
Audit all products received.
Ensure proper shelf stock levels and minimum product shrink.
Ensure full compliance with Health Department and Department of Weights and Measures guidelines.
Help ensure the proper merchandising of all departments.
Achieve store and department sales and profits goals.
Control store labor, inventory, product out of stocks, and shrink.
Ensure all safety equipment is maintained and all store members act in accordance with company safety guidelines.