Assistant Store Manager

TJX•Westwood, MA

24d•Onsite

About The Position

Marshalls, part of TJX Companies, is seeking an Assistant Store Manager to foster an inclusive and supportive environment and empower the team to create positive customer experiences. The role offers a dynamic, fast-paced work environment with opportunities for development and career growth. The Assistant Store Manager supports store performance and oversees key operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. The position focuses on minimizing shrink and damages, developing Associates, implementing company initiatives, and helping meet sales, expense, and customer service targets. This is a bonus- and overtime-eligible position with a starting pay range of $22.70 to $31.20 per hour, approximately $56,576.57 to $77,761.63 annually. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
Demonstrated ability to lead, develop, and empower a large team.
Excellent organizational and communication skills.
Ability to influence others and provide effective feedback and mentorship.
Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

Support store sales results and manage expenses.
Oversee merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
Focus on minimizing shrink and damages.
Attract, recruit, train, and develop Associates.
Mentor and serve as a role model, fostering a supportive environment for Associates and customers.
Communicate and implement action plans for projects, targets, company initiatives, and store changes.
Provide input on succession planning to meet future needs.
Implement strategies to meet sales, expense, and customer service targets.
Coordinate loss prevention and operational programs.
Improve store layout and efficiency.