Assistant Store Manager

HOMELAND STORES•Cherokee, OK
•$44,880 - $0•Onsite

About The Position

The Assistant Store Manager manages store operations to achieve maximum sales and profit while maintaining optimum store conditions. The role oversees customer service, sales and operating budgets, inventory, productivity, merchandising, ordering and receiving, store security, safety, front-end operations, staffing, and employee training. In conjunction with the Store Manager, the Assistant Store Manager conducts store meetings, assesses store needs through at least daily store walks that include the backroom, and communicates each area’s needs to Department Managers. The position may involve performing the same tasks as other store employees when substituting as part of a work crew or training new employees. Work takes place inside and outside, with extreme variations in temperature, dust, and humidity. Duties involve moving around the store and working on tile or concrete for up to eight hours at a time.

Requirements

  • Able to give and receive complex verbal instructions and descriptions concerning store or department policies, procedures, and equipment use.
  • Able to read and write English, including reading instructions, merchandise labels, warehouse order codes, numbers, reports, printed materials, and forms.
  • Able to make decisions about merchandise placement, pricing, shelf-space allocation, employee scheduling, expense control, product and supply ordering, hiring and supervision, merchandising plans, operating policies and procedures, and sales and promotions.
  • Good interpersonal communication skills.
  • Knowledge of laws and regulations applicable to business operations, including Wage and Hour, Family and Medical Leave Act, OSHA, ADA, EEO, Bloodborne Pathogens Standard, Nutrition Labeling and Education Act, and Weights and Measures.
  • Able to move approximately 100 yards while conducting training and orientation and while supervising various store tasks.
  • Able to work on tile or concrete for up to eight hours at a time.
  • Able to recognize products, labels, shelf locations, customers, equipment, tools, packaging, debris, signs, and other store items and conditions; perceive color differences on products and labels; respond to questions and equipment sounds; use and respond to the intercom and phone system; and read equipment and chemical warning labels.

Nice To Haves

  • High school diploma or equivalent.
  • Prior grocery store experience.
  • Prior experience as an Assistant Store Manager.

Responsibilities

  • Manage store operations to achieve sales and profit goals while maintaining optimum store conditions.
  • Ensure customers receive prompt, courteous, and friendly service.
  • Meet sales, profit, expense, and labor budgets.
  • Work with Department Managers to achieve budgeted inventory levels and department performance and productivity standards.
  • Complete or review required reports, including shrink, productivity, ad markdowns, DSD price changes, display performance, out-of-stocks, safety store audits, transfers, credits, and reclaim.
  • Perform or direct scheduled ordering of merchandise and supplies from the warehouse and authorized vendors, and oversee receiving and handling.
  • Perform or direct store opening and closing procedures.
  • Maintain the weekly new-items and discontinued-items program.
  • Maintain store condition, including floors, windows, shelving, and equipment; front-door and back-door security procedures; employee purchase policy enforcement; and store safety and fire prevention programs.
  • Supervise DSD product authorization, check-in, recording in the DSD System/Price Book, and SRP updates on front-end systems.
  • Ensure merchandise is checked out at the correct price and price changes are correctly entered in the front-end system and reflected on shelf tags.
  • Supervise training and scheduling to ensure prompt, accurate service at the front end and service departments, and courteous handling of customer requests and complaints.
  • Conduct store meetings with the Store Manager to review merchandising, sales planning, and operational problems and keep employees informed about job-related matters.
  • Perform or supervise employee selection, hiring, and training, and use available training programs and materials effectively.
  • Work with the Store Manager to assess store needs through a store walk at least daily, including the backroom, and communicate each area’s needs to Department Managers.
  • Supervise or participate in receiving, stocking, display building, ordering, cleaning, maintenance, price marking, and other store tasks as needed.
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