Assistant Store Manager
About The Position
TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations, and the notion of style. With an appreciation for how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Archetype pieces are realized in authentic materials, rich textures and graphic silhouettes. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals, and spaces. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create women’s and men’s collections spanning ready-to-wear, shoes, bags, accessories, and jewelry. TOTEME is looking for a full-time Assistant Store Manager to join our new store in Dallas, Texas. In this role, you will support the Store Manager in leading the team, driving sales, and delivering an elevated client experience. As a brand ambassador, you will help cultivate a welcoming and inspiring in-store environment while building lasting client relationships. You will report directly to the Store Manager.
Requirements
- Minimum of three years of experience in a senior retail role, preferably within the luxury fashion sector.
- Experience in leading and coaching a high-performing team.
- Solid understanding of store workflows, budgeting, and performance analysis.
- Strong proficiency in Excel and PowerPoint.
- Fluent in English, both written and spoken.
Nice To Haves
- A dedicated TOTEME ambassador who embodies our culture and values.
- Genuinely curious about people and motivated to understand our client base.
- Passionate about delivering a luxury experience and exceeding client expectations.
- Highly organized with a hands-on, proactive approach to problem-solving.
- Available to work a flexible schedule, including evenings and weekends.
Responsibilities
- Manage store operations, ensure efficient workflows, and support staff scheduling.
- Drive sales performance and monitor progress to consistently meet or exceed targets.
- Provide daily coaching and support to Sales Advisors, ensuring high team performance and consistent service excellence.
- Guide the team on brand knowledge, collections, store experience, and operational procedures.
- Support the planning and execution of in-store events and activations in collaboration with the Store Manager.
- Lead by example in developing strong client relationships and fostering a culture of genuine clienteling.
- Ensure visual merchandising standards are met and coach the team on day-to-day execution.
- Conduct regular team briefings to align on business priorities, company policies, and new collections.
- Share product insights and qualitative feedback with internal teams, based on client needs and local trends.
- Participate in and contribute to TOTEME's social and environmental sustainability strategy.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
