Assistant Store Manager, NorthPark

Away•Dallas, TX

3d•$55,000 - $60,000•Onsite

About The Position

We are hiring an Assistant Store Manager to lead our Dallas, NorthPark team. Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores. We build connections with our customers through product education, world-class-service standards, and operational excellence. We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community. This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate. We’re looking for candidates that are excited to provide best-in-class support to all of our customers from their arrival, and until their departure. To support the needs of the business, we are seeking candidates that have the ability to work evenings, weekends, and holidays. Should you need a scheduling accommodation, please let your interviewer know.

Requirements

Elevated customer service and managerial experience, preferably at a scaling company within the retail industry
Precise attention to detail and an entrepreneurial mindset
Proven leader and great collaborator who uses business acumen to effectively drive results
Fosters learning, develops people, and aligns the team around a path to achieve the company’s vision
Excellent communicator who uses coaching and feedback to develop team members
Reliable, effective, and takes accountability for the success of the business
Solution oriented; resourceful with commitment to following through
Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift
Ability to stand/be on feet for extended periods of time throughout the duration of a work shift
Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift

Responsibilities

Motivate your team to promote best-in-class, exceptional customer service to every person, every time
Embody our brand standards and core values by reinforcing high expectations, prioritizing accordingly, and taking accountability for your results
Assist with onboarding new hires ensuring their training enables them to meet KPI goals and customer experience standards
Coach and evaluate team members, ensuring a positive feedback loop is maintained to further foster brand growth and professional development
Retain and develop a team of retail associates, growing them into our next generation of retail leaders
Lead and support all store operations to make sure the store hits financial objectives and remains compliant with all operational expectations
Meet individual KPI expectations and sales goals, while also supporting overall store success
Use company tools and tactics to take accountability for the success of the business, assuming responsibility without prompting
Partner with store management to assist with marketing events and programming at the store