Assistant Store Manager

Uptown Pizza•Pasco, WA

7d•Onsite

About The Position

The Assistant Store Manager is responsible for all aspects of operating an assigned shift at a Papa Murphy’s store while promoting the company’s core values of Quality, Service, Integrity, and Team Work. The role requires proficiency in Shift Supervisor functions and the ability to operate the store independently when needed, including during a prolonged absence of the Store Manager. This position is with Uptown Pizza, Inc., an independent Papa Murphy’s franchisee and the employee’s employer if hired. Wage and benefit programs are set by the franchisee and may vary among franchisees. Compensation is $19.00–$22.00, depending on experience, plus tips. The position involves completing store paperwork, handling inventory and food and beverage orders, training and supporting team members, and serving customers. It also includes physical activities such as standing, walking, reaching, bending, kneeling, and lifting or moving up to 30 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED.
One to two years of previous supervisory and quick-service restaurant (QSR) management experience.
Must pass a criminal background check.
Build and maintain positive relationships with supervisors, coworkers, and guests.
Good written and oral communication skills.
Excellent customer service skills and the ability to manage difficult or emotional customer situations.
Basic computer skills, including MS Word, Excel, Outlook, and POS systems.
Ability to read and apply fundamental math skills, including weights and measurements.
Knowledge of store financials, profit and loss statements, break-even analysis, food cost analysis, labor cost analysis, and other financial information related to store operations.
Regularly stand and walk; use hands to handle or feel; and reach with hands and arms.
Occasionally bend and stoop, kneel, or crouch.
Ability to lift and/or move up to 30 pounds.

Nice To Haves

Food Handler’s Card and/or ServSafe certification; preferred but not required.

Responsibilities

Be ready to take responsibility for a shift by wearing a clean, wrinkle-free uniform and arriving at the assigned time.
Complete daily and weekly store paperwork, including Weekly Sales Reports, inventory reports, and labor breakdown reports.
Travel to the bank to purchase change and pick up deposit bags.
Place and receive food and beverage orders.
Train team members in all store positions.
Assist the Store Manager with team member orientations and provide hiring recommendations.
Supervise and operate the store independently when needed during the Store Manager’s prolonged absence.
Respond promptly to customer needs, solicit feedback to improve service, and respond to service requests and assistance needs.
Maintain punctual and regular attendance.
Perform other job-related tasks as directed.