Asst Store Mgr

The TJX Companies, Inc.•Boston, MA
•$23 - $31•Onsite

About The Position

Marshalls, part of TJX Companies, is hiring an Assistant Store Manager to help foster an inclusive, supportive environment and empower the team to create positive customer experiences. The role is dynamic and fast-paced, with responsibility for supporting store performance, developing Associates, and implementing company and store initiatives. The Assistant Store Manager supports sales results, expense management, and store operations across merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. The role focuses on minimizing shrink and damages, improving store layout and efficiency, and meeting sales, expense, and customer service targets. It also includes recruiting, training, mentoring, and developing Associates; communicating and implementing action plans; and contributing to succession planning. The position is located at Marshalls Store 1125 in East Boston, Massachusetts. It is bonus- and overtime-eligible, with a starting pay range of $22.70 to $31.20 per hour, approximately $56,576.57 to $77,761.63 annually. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Store Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills.
  • Ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through to implement tasks and initiatives successfully.

Responsibilities

  • Support store performance by managing sales results, expenses, and key operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Focus on minimizing shrink and damages.
  • Attract, recruit, train, develop, and mentor Associates, serving as a role model and fostering a supportive experience for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning to meet future needs.
  • Implement strategies to achieve sales, expense, and customer service targets.
  • Coordinate loss prevention and operational programs.
  • Improve store layout and efficiency.

Benefits

  • Associate discount, available to eligible family members as well.
  • 401(k) match.
  • Medical, dental, and vision coverage.
  • Health savings account (HSA) and health care flexible spending account (FSA).
  • Life insurance and short- and long-term disability coverage.
  • Paid holidays, vacation, sick, bereavement, and parental leave.
  • Employee assistance program (EAP).
  • Incentive programs.
  • Auto and home insurance discounts.
  • Scholarship program.
  • Adoption and surrogacy assistance.
  • Smoking cessation support.
  • Child care and cell phone discounts.
  • Pet insurance and legal insurance.
  • Credit union access.
  • Referral bonuses.
  • Global well-being programs focused on physical, financial, and emotional wellness.
  • Training and development programs and career growth opportunities.
  • Competitive salary and benefits package.
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