Assistant Store Manager

Total Wine & More•Alpharetta, GA
•$23 - $34

About The Position

The Assistant Store Manager supports store operations and helps build a sales and service culture to expand the customer base and maximize profitability. The role focuses on delivering best-in-class service and creating a distinctive customer experience centered on adult beverages and more. Internally, the position is referred to as Assistant Manager and reports to the Store Manager.

Requirements

  • Bachelor’s degree in business administration or a related field preferred, or equivalent experience.
  • 1–3 years of work experience; 2+ years of proven managerial or supervisory experience in a retail setting.
  • Experience leading, motivating, and developing a sales-focused team.
  • Familiarity with point-of-sale systems and inventory management software.
  • Ability to work a flexible schedule as business requires, including evenings and weekends.
  • Must be 21 years of age or older.
  • Ability to walk, bend down repeatedly, and remain on feet for 8–10 hours a day.
  • Ability to safely lift, load, and handle cases and pallets; climb ladders; and lift 50 pounds overhead repeatedly.
  • May be exposed to various outdoor weather conditions throughout the workday.

Nice To Haves

  • Bachelor’s degree in business administration or a related field.

Responsibilities

  • Drive sales and deliver against key performance metrics (KPMs).
  • Assist in recruiting, training, and leading the store team, including ongoing development of product knowledge and sales skills.
  • Support day-to-day operations, including payroll, inventory, merchandising, and shrink.
  • Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
  • Help maintain vendor relationships to support store and inventory objectives.
  • Ensure compliance with laws and regulations related to alcohol sales and maintain a safe, compliant store environment.
  • Perform other duties as assigned.

Benefits

  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans, including medical, prescription, dental, and vision
  • 401(k)
  • HSA
  • FSA
  • Pre-tax commuter benefits
  • Disability and life insurance coverage
  • Paid parental leave
  • Pet insurance
  • Critical illness and accident insurance
  • Discounted home and auto insurance
  • College tuition assistance
  • Career development and product training
  • Consumer classes
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