Assistant Store Manager

Castle Rock Asset Hospitality Management LLC• Mt. Juliet, TN, US, TN

2d•Onsite

About The Position

The Ugly Bagel Fam is growing and opening a new location in Franklin. They are seeking a motivated and experienced Assistant Store Manager to help lead their fast-paced, high-energy store. This role is ideal for someone passionate about excellent customer service and building a strong team. The Assistant General Manager will be the right hand to the General Manager, overseeing daily operations, ensuring outstanding customer experiences, managing staff, maintaining quality standards, and driving business success.

Requirements

Proven experience in a supervisory or management role within the restaurant, food service, or retail industry.
Strong leadership and communication skills.
Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously.
A passion for great food and a commitment to customer satisfaction.
Flexibility to work various shifts, including weekends and holidays.

Nice To Haves

Love fresh bagels and see beauty in imperfection.

Responsibilities

Assist in hiring, training, and supervising staff.
Foster a positive and collaborative work environment that encourages growth and high performance.
Oversee daily store operations, including opening and closing procedures and inventory management.
Ensure all food safety and sanitation standards are consistently met.
Lead by example to provide exceptional customer service.
Handle customer inquiries and resolve issues promptly and professionally.
Ensure the highest quality of bagels, spreads, and beverages.
Maintain a clean, organized, and inviting store environment.
Support the General Manager with scheduling, payroll, and reporting.
Help monitor and manage labor and food costs to meet budget goals.