Assistant Store Manager

Premier Rental Purchase•Roanoke, VA

3d•Hybrid

About The Position

Support the Store Manager in daily operations and take full responsibility when the manager is absent. Help ensure the store is profitable by managing cash, inventory, and company property. Assist with hiring, training, customer orders, and overall store growth. Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today’s world. We offer a program with unique features focused on improving our customers’ lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier’s excellent performance are our core values: Respect, Listen, and Respond Compassion with Accountability Integrity Above All Together We Succeed As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry.

Requirements

High school diploma, GED, or equivalent experience.
Valid driver’s license with a clean driving record.
DOT certification (if required in your state).
Completion of the training program and at least six months of rent-to-own management or similar experience.
Ability to lift up to 75 lbs.
Strong attention to detail, focus on doing tasks correctly and understanding of store procedures.
Ability to read, write, and perform basic math quickly and correctly.
Good decision-making and problem-solving skills.
Ability to manage customer and employee situations professionally.
Knowledge of store products and ability to perform any role in the store as necessary.
Ability to follow verbal and written instructions.

Responsibilities

Perform the duties of the Office Administrator or Rental Sales Professional when needed.
Assist the Store Manager with all daily store operations and employee oversight.
Maintain accurate computer and paper records, including daily backups and secure file storage.
Protect store property by following proper inventory procedures, documenting orders, and using store alarms correctly.
Ensure proper cash handling, control procedures, and daily bank deposits.
Enforce company policies and procedures.
Report all store transactions accurately.
Approve or decline customer order forms and verify customer information.
Follow collection guidelines and support timely deliveries, installations, and service work.
Help grow store business and maintain non-renewed account standards.
Supervise employee performance and ensure duties are completed correctly.
Assist with recruiting, hiring, supervising, and training staff.
Review weekly Vehicle Maintenance Reports and confirm correct signatures.
Respond promptly to requests from Corporate Office, President & VP of Operations, Regional Manager, and other stores.