Assistant Store Manager

Carter's•Sunbury, OH

25d

About The Position

As an Assistant Store Manager at Carter’s, you will represent the brand to growing families and help customers find products for important moments in their parenting journey. You will foster a welcoming, inclusive environment, make use of employees’ skills and talents, and continually develop product knowledge. In partnership with the Store Manager, you will support store operations, customer service, team development, merchandising, and business results. The position pays $17.50–$23.50 per hour, based on experience and location.

Requirements

Minimum of 1 year of retail or related management experience.
High school diploma or GED.
Positive, solutions-oriented mindset.
Effective and professional verbal and written communication skills.
Demonstrated leadership, supervisory, and customer engagement skills.
Proficient computer and technology skills, including Outlook, Excel, and web navigation.
Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability may include days, nights, weekends, and holidays as scheduled, with at least two closing shifts per week.

Responsibilities

Execute workforce management to ensure a genuine customer focus on the sales floor.
Welcome customers and assist them with product styles, features, and benefits.
Foster a positive, safe, and inclusive environment for employees and customers.
Model service standards and the omnichannel experience, and coach others to succeed.
Analyze business performance and take action to improve results by communicating and driving KPIs with the team.
Build customer loyalty through company-sponsored programs, including credit.
Participate in recruiting, hiring, training, and developing the store team with the Store Manager.
Recognize exceptional performance and redirect employees when needed.
Plan, track, analyze, and report task completion and financial results using company tools.
Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
Reduce loss through customer service, education, and operational controls.

Benefits

Health benefits
Mental health benefits
30% discount on Carter’s brands
Referral bonuses
Tuition-free GED or bachelor’s degree through the Advance You Program, or English-as-a-second-language learning
Paid time off
Paid holidays
Parental leave
Adoption assistance
Charitable matching gifts
Professional and personal development programs