Assistant Store Manager
About The Position
The Assistant Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role helps manage and develop the team, supports merchandising and product launches, and helps meet and exceed sales objectives while ensuring customers receive an extraordinary experience with AT&T products and services. The position also includes outreach and promotional activities, including off-site events as needed. The Assistant Store Manager coaches retail sales consultants to help them meet sales and service goals. AT&T provides paid training intended to support leadership success. The role calls for strategic perspective, initiative, problem-solving, collaboration, and the ability to champion change.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to use professional expertise to solve problems and analyze issues.
- Initiative and a results-oriented approach.
Responsibilities
- Partner with the store manager to oversee daily retail store operations.
- Manage, develop, and coach a team of retail sales consultants.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives and sales and service goals.
- Ensure customers have an extraordinary experience with AT&T products and services.
- Conduct outreach and promotional activities, including off-site events as needed.
- Collaborate with key stakeholders on initiatives beyond store walls.
- Analyze issues and use professional expertise to solve problems.
- Champion change and take initiative to create results.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
- Paid parental leave.
- Paid caregiver leave.
- Additional sick leave may be available beyond what state and local law require; it is unprotected.
- Adoption reimbursement.
- Short-term and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
- Employee Assistance Programs.
- Employee wellness programs.
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
