Assistant Store Manager, Woodlands

sephora.com•The Woodlands, TX
•$69,500 - $85,100•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in overseeing daily store operations and delivering exceptional client experiences while driving sales and profitability. This hands-on leadership role involves recruiting, onboarding, coaching, and developing a diverse team; fostering learning, performance, and accountability; resolving client concerns and encouraging loyalty; maintaining store presentation and compliance; and optimizing inventory and staffing in a fast-paced retail environment. The position is based on-site at the Woodlands, Texas store and requires availability for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation.

Requirements

  • Demonstrated success as a retail assistant manager in a fast-paced, high-volume environment, driving results and elevating team performance through hands-on leadership.
  • Ability to recruit, inspire, and develop talent and foster a collaborative, high-performing team.
  • Strong communication and interpersonal skills, including the ability to build trust and deliver constructive feedback.
  • Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
  • Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
  • Availability to work evenings, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

  • Collaborate with the Store Manager to support daily operations, client experience, sales, and profitability.
  • Coach, inspire, and empower the team to meet performance goals and support team development and accountability.
  • Attract, hire, and onboard talent to build a diverse and inclusive team.
  • Provide real-time coaching, actionable feedback, and ongoing support to associates.
  • Conduct performance appraisals and provide feedback and mentorship to support team members’ development and engagement.
  • Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
  • Maintain store presentation and cleanliness, and ensure compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources and adapt to changing priorities and business opportunities.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid disability and life insurance.
  • 401(k) with a 4% match.
  • Flexible spending account (FSA) and health savings account (HSA) programs.
  • Student Debt Retirement plan, under which qualifying student loan payments can earn the Sephora 401(k) match.
  • Paid vacation time off, paid sick time off, and protected leave.
  • Training, tuition reimbursement, and leadership development.
  • 30% discount on merchandise and services, opportunities for free products or gratis, and flash sale discounts on LVMH brand products.
  • Free mental health and financial coaching resources with 24/7 access.
  • Volunteer and donation matching.
  • Potential eligibility to earn bonuses.
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