Assistant Store Manager

Goodwill Northern New England•Portsmouth, NH

About The Position

The Assistant Store Manager assists the Store Manager with hiring, team building, and the day-to-day management of store personnel. The role supports achievement of the sales plan, expense control, protection of company assets, and positive communication of Goodwill Northern New England’s mission to customers. Candidates should bring strong leadership skills and experience in scheduling, team supervision, customer service, and meeting productivity goals. Prior supervisory-level retail experience is required; shift-supervisor experience in a multi-line retail environment is preferred.

Requirements

  • Three years of retail experience and at least one year of supervisory experience, or relevant Goodwill Retail experience.
  • Customer-centered approach.
  • Attention to and understanding of sound business practices.
  • High level of integrity and business ethics.
  • Ability to adapt to a growing and changing environment.
  • Ability to motivate and lead others.
  • Strong problem-solving skills and sound decision-making ability.
  • Goal-oriented and results-driven.
  • Exemplifies high standards of integrity and trust.
  • Excellent communication and listening skills.

Nice To Haves

  • Shift-supervisor background in a multi-line retail environment.

Responsibilities

  • Assist the Store Manager with hiring and team building.
  • Assist with the day-to-day management of store personnel.
  • Help achieve the sales plan and control expenses.
  • Protect company assets.
  • Ensure Goodwill Northern New England’s mission is positively shared with customers.
  • Support scheduling, team supervision, customer service, and productivity goals.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Vision insurance
  • 403(b) retirement plan with employer match
  • Paid short- and long-term disability
  • Generous PTO plan
  • 50% employee discount at Goodwill stores in Maine, New Hampshire, and Vermont
  • Free counseling and life-navigation services
  • Telehealth services for physical and mental health
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