Assistant Store Manager
About The Position
The Assistant Store Manager leads Sales Associates and Supervisors to engage consumers and inspire brand loyalty. The role provides continuous product, technology, and selling-skills training and coaching so associates can make effective recommendations and influence buying decisions. The Assistant Store Manager develops strategies to improve consumer engagement, drive sales, and increase profitability, while supporting the Store Manager in creating an inclusive, team-oriented environment focused on customer service and productivity. The position provides direction for day-to-day store operations, helps maintain operational standards and staff performance, supports hiring and onboarding, and promotes team-member growth. It also contributes to action plans, scheduling and expense targets, inventory accuracy, replenishment, stockroom organization, and shrink controls.
Requirements
- 5+ years of experience in the position or specialization.
- Skill operating inventory and point-of-sale (POS) systems and other retail software tools.
- Experience driving consumer engagement, personalized service, and selling skills.
- Ability to use judgment to identify and resolve day-to-day technical and operational problems.
- Effective communication skills, including the ability to exchange ideas and information with store leadership, associates, and consumers.
- Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
Nice To Haves
- High school diploma or GED preferred.
Responsibilities
- Provide leadership and direction to supervisors and associates on day-to-day operations, ensuring staff performance and operational standards are met.
- Create an engaging consumer shopping experience and help expand the consumer base.
- Ensure sales associates have in-depth knowledge of products and technology to serve consumer needs.
- Train and coach associates on selling skills that influence consumer buying decisions.
- Assist the Store Manager with interviewing, hiring, training, coaching, and onboarding team members as needed.
- Support ongoing team-member growth and development.
- Participate in developing and implementing action plans addressing sales, store operations, safety, employee productivity, and performance.
- Create weekly store schedules and support the Store Manager in meeting labor and operating expense targets.
- Maintain appropriate inventory levels and accuracy through receiving, processing, salesfloor replenishment, stockroom organization, and shrink controls.
Benefits
- 401(k) plan with a generous company match
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability benefits
- Flexible spending accounts
- Health savings account
- Voluntary accident, critical illness, hospital indemnity, and legal services benefits
- Free, confidential 24/7/365 counseling services through EAP+
- Wellness benefits
- Employee discounts
- Time-off program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
