ASM - Marina Del Rey

Peet's Coffee • Marina del Rey, CA

8d • Onsite

About The Position

The Assistant Store Manager role serves as a developmental role towards becoming a Store Manager, working towards achieving readiness within 12 to 18 months. In the role, Assistant Store Managers expand and deepen that unwavering commitment to mastery by ensuring unequaled quality and service. They focus on daily operations of the coffee bar including sales performance while ensuring excellent customer service. The Assistant Store Manager drives growth through ownership and authenticity while contributing to the development of our Baristas.

Requirements

• A minimum of two years’ experience as a retail manager/supervisor with superior customer service standards and/or related experience and training.
• The desire and ability to develop into a ‘ready now level’ for Store Manager role at Peet’s within 12 months.
• The responsibility to drive their own development through partnership with the Store Manager and District Leader.
• Consistently demonstrate performance that embodies Peet’s Vision, Mission and Values.
• Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first and quality-focused mentality.
• Carry themselves professionally, be agile and maintain composure in a fast-paced environment.
• Strong time-management and delegation skills.
• Good problem-solving skills and sound judgment.
• Excellent communication skills, relating well to customers and fellow Peetniks at all levels.
• Extremely reliable and punctual.
• Ability to perform various physical tasks during the work shift.

Nice To Haves

• Promotional opportunities are contingent upon availability of roles and your flexibility around work location.

Responsibilities

• Ensuring unequaled quality and service.
• Focusing on daily operations of the coffee bar including sales performance.
• Ensuring excellent customer service.
• Driving growth through ownership and authenticity.
• Contributing to the development of our Baristas.
• Promoting a culture of authenticity, respect, dignity, and integrity.
• Facilitating change and supporting employee growth.
• Inspiring a shared purpose and engagement.
• Modeling a passion and commitment to continued success.
• Effectively utilizing tools and having a strong sense of ownership to drive results.
• Championing the ongoing spirit of development and professional growth across the team.
• Supporting a culture that attracts, retains, and develops the highest quality Shift Leaders and Baristas.

Benefits

• Starting hourly pay, based on a 40 hour work week, between $52,000- $60,000 per year
• 401(k) plan, with generous matching.
• Full medical, dental and vision insurance.
• Employee Assistance Program including mental health resources for all employees.
• Tuition scholarship opportunities through Oregon State University E Campus to any of the 95+ OSU degrees offered as well as Online Career Educational Programs, through LinkedIn Learning.
• Opportunities for growth and advancement.
• Paid vacation, holidays and sick leave.
• Bonus program - paid monthly.
• Free coffee and fresh baked goods as well as an employee discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed