ASM - Marina Del Rey
About The Position
Peet’s is currently seeking passionate Assistant Store Managers. The Assistant Store Manager role serves as a developmental role towards becoming a Store Manager, working towards achieving readiness within 12 to 18 months. Promotional opportunities are contingent upon availability of roles and your flexibility around work location. In this role, Assistant Store Managers expand and deepen their unwavering commitment to mastery by ensuring unequaled quality and service. They focus on daily operations of the coffee bar including sales performance while ensuring excellent customer service. The Assistant Store Manager drives growth through ownership and authenticity while contributing to the development of our Baristas.
Requirements
- Have a minimum of two years’ experience as a retail manager/supervisor with superior customer service standards and/or related experience and training
- Have the desire and ability to develop into a ‘ready now level’ for Store Manager role at Peet’s within 12 months
- Have the responsibility to drive their own development through partnership with the Store Manager and District Leader
- Consistently demonstrate performance that embodies Peet’s Vision, Mission and Values
- Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first and quality-focused mentality
- Carry themselves professionally, be agile and maintain composure in a fast-paced environment
- Have strong time-management and delegation skills
- Possess good problem-solving skills and sound judgment
- Be an excellent communicator, relating well to customers and fellow Peetniks at all levels
- Be extremely reliable and punctual
- Have the ability to perform various physical tasks during the work shift
Responsibilities
- Ensure unequaled quality and service
- Focus on daily operations of the coffee bar including sales performance
- Ensure excellent customer service
- Drive growth through ownership and authenticity
- Contribute to the development of Baristas
- Promote a culture of authenticity, respect, dignity, and integrity
- Facilitate change and support employee growth
- Inspire a shared purpose and engagement
- Model a passion and commitment to continued success
- Effectively utilize tools and have a strong sense of ownership to drive results
- Maintain an unwavering commitment to the quality of in-store operations and customer experience
- Champion the ongoing spirit of development and professional growth across the team
- Support a culture that attracts, retains, and develops the highest quality Shift Leaders, Baristas
Benefits
- Starting hourly pay, based on a 40 hour work week, between $54,000- $61,000 per year
- 401(k) plan, with generous matching
- Full medical, dental and vision insurance
- Employee Assistance Program including mental health resources for all employees
- Tuition scholarship opportunities through Oregon State University E Campus to any of the 95+ OSU degrees offered as well as Online Career Educational Programs, through LinkedIn Learning
- Opportunities for growth and advancement
- Paid vacation, holidays and sick leave
- Bonus program - paid monthly
- Pay adjustments may be awarded in conjunction with strong employee performance documented by the performance evaluation process, role changes or market conditions
- Free coffee and fresh baked goods as well as an employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
