Retail Assistant Store Manager, Sandro at Bloomingdale's 59th Street, New York City
About The Position
SMCP is a fashion house that embodies Parisian elegance through its brands, Sandro and Maje. The company focuses on accessible luxury, combining high-fashion designs with sustainability. Operating in over 47 countries, SMCP is financially stable and experiencing growth, guided by an experienced senior leadership team. The company culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. SMCP aims to offer Parisian chic with a modern twist, reflecting a dynamic interplay of casual elegance and evening sophistication for individuals who value style and sustainability. SMCP is a forward-thinking company where innovation and sustainability converge, prioritizing internal mobility and offering meaningful career opportunities. The collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story where passion, creativity, and sustainability are at the forefront.
Requirements
- 2+ years of prior supervisory experience in a client-focused retail environment.
- Passionate about fashion, styling, and delivering exceptional service.
- Strong communicator with a natural ability to coach and develop talent.
- Problem-solver with a track record of setting and achieving goals.
- Team-oriented leader who fosters a positive and motivating workplace.
- Resourceful in building client relationships and attracting new talent.
- Flexible availability, including evenings, weekends, and holidays, is required.
- Aligned with SMCP’s core values and dedicated to growing within the brand.
Responsibilities
- Deliver an elevated client experience while inspiring and coaching the team to achieve excellence.
- Lead by example, creating a dynamic and welcoming shopping environment.
- Drive personal sales and develop team members' skills in wardrobing and clienteling.
- Support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes.
- Coach associates, maintain visual standards, and resolve client concerns with a solution-driven mindset.
- Exemplify exceptional client service by acting as the boutique's primary "host."
- Ensure each client receives a personalized and memorable shopping experience.
- Use selling tools effectively to enhance client engagement and satisfaction.
- Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).
- Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.
- Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.
- Foster a culture of trust, collaboration, and continuous improvement within the team.
- Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns.
- Support visual merchandising initiatives, ensuring compliance with brand guidelines.
- Maintain a visually appealing boutique that reflects the brand's aesthetic and standards.
Benefits
- Competitive base hourly pay
- Individual commission
- Sales incentives
- 50% shopping discount
- Seasonal wardrobe offering
- Cell phone contribution
- Health insurance
- Dental insurance
- Life insurance
- Disability coverage
- Employer-matched 401(k)
- Paid time off (vacation, sick time, holidays)
- Paid parental leave
- Pet benefits
- Employee Assistance Program (EAP)
- MAVEN Family Planning
- Extensive product knowledge training
- Industry insights
- Opportunity to participate in Retail Stylist Program
- Mentorship
- Professional development support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
