Retail Sales Associate, Sandro, Prince Street, New York, NY

SMCP NORTH AMERICA (US, CANADA)•New York, NY

1d•Onsite

About The Position

SMCP - Sandro, Maje, Claudie Pierlot is seeking a Part-Time Sales Associate for their location. At SMCP, they embody Parisian elegance with brands like Sandro and Maje, focusing on accessible luxury, high-fashion designs, and sustainability. The company operates in over 47 countries and is experiencing growth, led by a strong senior leadership team. Their culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. SMCP aims to offer Parisian chic with a modern twist, blending casual elegance and evening sophistication for individuals who value style and sustainability. They are a forward-thinking company in the accessible luxury market, prioritizing internal mobility and offering meaningful career opportunities. The collections from Sandro and Maje combine timeless Parisian style with a contemporary edge. SMCP's mission is to 'Style Happiness at Work'.

Requirements

1+ years of customer service or retail experience, preferably in a fashion-forward environment.
Passionate about styling, fashion, and delivering an exceptional client experience.
A strong communicator—friendly, engaging, and skilled at building relationships.
A team player with a positive, solution-oriented mindset.
Adaptable and flexible to thrive in a fast-paced retail setting.
Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

Social media savvy

Responsibilities

Create a welcoming, elevated shopping experience with expert fashion advice.
Style clients with personalized wardrobe selections and full-range product recommendations.
Build and maintain a client book, fostering long-term relationships.
Encourage repeat visits through personalized follow-ups and exclusive offers.
Share insights on collections, craftsmanship, and brand heritage.
Guide clients through their shopping journey, ensuring a meaningful brand connection.
Support daily operations, including visual merchandising and floor maintenance.
Ensure stock is replenished and the store remains organized and inviting.
Drive sales, achieve personal and team goals, and support a thriving workplace culture.
Work closely with the team to create a motivating, results-oriented environment.
Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
Provide solutions that enhance the overall client experience.