Assistant Store Manager: Garden State

ThirdLove•Paramus, NJ

7h•Onsite

About The Position

We are seeking an innovative and engaging Assistant Store Manager for our ThirdLove boutique in Garden State. This leader will support and inspire dynamic teams, foster exceptional customer experiences, and drive sales to achieve business goals. They will embody ThirdLove’s values while ensuring operational excellence and a welcoming store environment. As a key part of the leadership team, they will also collaborate on store-driven initiatives with the HQ team and act as the Store Manager in their absence.

Requirements

2+ years of direct management experience
3+ years of customer service and/or retail experience; background in similar category preferred
Must be at least 18 years of age
Must be able to maintain an active store presence, including standing and walking for extended periods of time
Comfort with using a ladder and lifting a maximum of 50lbs

Nice To Haves

Sales & Profitability: Assist in achieving store sales goals, maximizing KPIs, and fostering customer loyalty to drive profitability.
Team Leadership: Directly oversee and coach Sales Associates and Supervisors, with indirect responsibility for all store staff. Build and maintain a high-performing team that aligns with company values.
Operational Excellence: Ensure smooth store operations, including inventory management, visual merchandising, and implementing technology or process improvements.
Budget Management: Contribute to payroll and scheduling oversight to align staffing with business needs while managing costs effectively.
Customer Experience: Maintain a strong focus on delivering an exceptional omnichannel customer experience, ensuring the store reflects ThirdLove's standards.
Event Execution: Plan and execute marketing initiatives and in-store events to increase traffic and customer engagement.

Responsibilities

Inspire and coach a team to deliver exceptional in-store experiences and foster a positive, high-energy environment.
Partner with the Store Manager to develop and execute strategies that drive sales and customer engagement.
Support recruiting efforts to attract top talent for Sales Associate roles, ensuring timely onboarding and development.
Ensure operational excellence by overseeing tasks such as inventory management, visual merchandising, and seamless customer support, including resolving product inquiries and aftercare.
Plan and execute in-store events and marketing initiatives to drive traffic, engagement, and sales growth.
Stay agile and adaptable, learning and leveraging new technologies and systems like Shopify, Slack, and Google Workspace to optimize performance.
Collaborate on scheduling and payroll management to meet business needs effectively.
Maintain flexibility in scheduling, including availability for evenings, weekends, holidays, and a consistent 40-hour workweek.