Cloverkey #128/129 Assistant Store Manager

Cloverkey LLC•Gilbert, AZ

11h•Onsite

About The Position

Cloverkey is seeking a motivated, customer-focused Assistant Store Manager to support the day-to-day operations of hospital gift shops at Chandler Regional Medical Center and Gilbert Medical Center. The role supports the Dual Store Manager, provides leadership during assigned shifts, and oversees store operations when the Store Manager is unavailable. The Assistant Store Manager helps provide an exceptional shopping experience to patients, families, visitors, and hospital staff, and contributes to a positive and supportive workplace guided by Cloverkey’s values of Excellence, Hustle, Integrity, Legacy, and Teamwork. The position requires successful completion of applicable hospital onboarding and occupational health requirements before beginning work. These include a pre-employment 10-panel drug screen, a QuantiFERON Gold TB blood test, proof of MMR and varicella vaccinations, and an annual influenza vaccine during flu season or an exemption. The gift shop schedule is Tuesday, Wednesday, and Thursday from 7:15 a.m. to 2:15 p.m.; Friday from 2:00 p.m. to 8:15 p.m.; and Saturday from 9:45 a.m. to 4:15 p.m. The posting identifies this schedule as full-time.

Requirements

High school diploma or equivalent.
Basic computer and point-of-sale (POS) system experience.
Strong customer service and communication skills.
Ability to lead by example and support a positive team environment.
Strong organizational and time management skills.
Ability to multitask in a fast-paced retail environment.
Basic math skills and cash handling accuracy.
Ability to stand for extended periods and perform the physical requirements of the position.
Successful completion of applicable hospital onboarding and occupational health requirements, including the specified screening and vaccination requirements.

Nice To Haves

One or more years of retail experience.
Previous cash handling experience.
Previous leadership or supervisory experience.

Responsibilities

Support daily gift shop operations and provide leadership during assigned shifts.
Deliver exceptional customer service and assist customers with purchases and product recommendations.
Support merchandising, promotions, and team performance to help drive sales.
Assist with training, coaching, and developing team members.
Maintain a clean, organized, and welcoming store environment.
Ensure compliance with company policies, hospital requirements, and operational standards.
Assist with inventory management, receiving shipments, and merchandising.
Process sales transactions accurately and oversee cash handling procedures.
Perform opening and closing responsibilities, including securing the store.
When the Store Manager is absent, oversee store operations, prepare bank deposits, and ensure the store is properly staffed.