Assistant Store Manager - Account Retention and Leadership

MAJIK Rent To Own • Granville Township, PA

6h • $18 - $21 • Onsite

About The Position

At Majik, we are looking for individuals who are passionate about helping employees grow and delivering great customer experiences. This role offers more than just a job; it's an opportunity to build real relationships, earn bonuses, and grow your career. We provide comprehensive training, so prior rent-to-own experience is not necessary. The company values serving others, doing what it takes, and owning results.

Requirements

• 1+ year of leadership or supervisory experience preferred
• Retail, collections, or customer service background preferred
• Strong leadership, communication, and problem-solving skills
• Ability to manage multiple priorities and performance expectations
• Valid driver’s license with insurable driving record
• Ability to lift up to 25 lbs (assistance for heavier items)

Nice To Haves

• No rent-to-own experience? No problem — we train you.
• Bilingual candidates may earn additional pay

Responsibilities

• Support the Store Manager in driving overall store performance
• Lead daily operations across sales, account retention, and service
• Coach and hold team members accountable to expectations
• Review reports and act on opportunities to improve results
• Oversee customer accounts and follow up on past-due balances
• Guide team on retention and collection strategies
• Review payment histories and support action plans
• Ensure accurate documentation of interactions and payments
• Coordinate field visits and delivery schedules
• Maintain store standards (inventory, merchandising, cleanliness)
• Step in to lead the store when needed
• Supervise and support a small team (1–3 employees)
• Assign tasks, provide coaching, and follow up on results
• Train team members on sales, service, and retention best practices

Benefits

• Up to $21/hour + Monthly Profit-Sharing Bonus
• 3 Weeks PTO + Paid Holidays
• Medical, Dental, Vision + 401(k) Match
• Employee Discounts + Loyalty Rewards
• Career Growth Opportunities (we promote from within)
• Weekly Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed