Full-Time Assistant Store Manager (New Store)

ALDI•New Orleans, LA

12d

About The Position

The Assistant Store Manager assists with supervising day-to-day store activities and ensuring overall store performance. The role includes managing schedules, developing operational action plans, and identifying training opportunities to develop and grow the team. The position also supports the direct leader with operational, personnel, merchandising, inventory, customer service, and budget responsibilities.

Requirements

Must be at least 18 years old.
Ability to work independently and within a team environment.
Ability to provide and lead others in providing prompt and courteous customer service.
Ability to develop rapport, trust, and open communication to enhance direct reports’ growth and job performance.
Ability to interpret and apply company policies and procedures.
Ability to establish goals and guide employee performance to ensure quality and completion of work assignments.
Ability to evaluate and drive the performance of self and others.
Ability to understand and apply management principles related to budgeting, personnel costs, and expenses.
Ability to operate a cash register efficiently and accurately.
Ability to safely operate an electric or manual hand jack, floor scrubber, and cardboard baler, and perform general cleaning duties to company standards.
Excellent verbal and written communication skills.
Ability to stay organized, multitask professionally and efficiently, follow instructions, and pay attention to detail.
Meet applicable state and local requirements for handling and selling alcoholic beverages.
High school diploma or equivalent preferred.
At least 3 years of progressive experience in a retail environment.
A combination of education and experience providing equivalent knowledge.

Nice To Haves

Prior management experience preferred.
High school diploma or equivalent preferred.

Responsibilities

Assist the direct leader with developing and implementing action plans to improve operating results.
Establish and communicate job responsibilities and performance expectations to direct reports.
Identify training and development opportunities for direct reports.
Understand and communicate company strategy and model company core values to promote teamwork and employee membership.
Monitor the competitive environment within the community and inform the direct leader of needed adjustments.
Provide product feedback and recommend items to add or discontinue.
Participate in interviewing store personnel.
Communicate weekly information, team milestones, developments, and concerns.
Ensure store personnel follow inventory procedures, product handling guidelines, and cash control policies.
Resolve operational customer concerns appropriately when the direct leader is absent.
Identify and rectify hazards, ensure proper ergonomics, and maintain store equipment in working order.
Maintain store cleanliness standards and proper signage.
Assist the direct leader with maintaining stock levels through appropriate product ordering.
Merchandise products neatly to maximize sales.
Ensure product quality and freshness and the accuracy of product signage.
Assist with store payroll and total loss budgets, inventory counts, and training new employees.
Supervise the day-to-day operations of the team and escalate issues when necessary.
Ensure direct reports complete assigned responsibilities in a timely and effective manner to provide high-quality customer service.
Comply with company policies and procedures while protecting the security and confidentiality of documents and data.
Perform other duties as assigned.