Assistant Store Manager

Shamrock Foods•Phoenix, AZ

13d

About The Position

The Assistant Manager I assists the Store Manager with daily store operations and serves as Store Manager when the Store Manager is absent. The role is responsible for achieving store profit goals and training, directing, and monitoring associates. The Assistant Store Manager drives sales and gross profit goals, supports continuous operational and financial improvements, and helps ensure customers have a positive shopping experience. The position works with Merchandising, Operations, Customer Service, and Human Resources on decisions in those functional areas. The role supports sales growth, promotions, sales recordkeeping, inventory management, expense control, payroll, staffing, associate development, and store safety and security. It also helps ensure compliance with company policies and applicable food safety rules and regulations. The position may require promotional relocation within the Southwestern United States and flexibility to work evenings, weekends, and holidays.

Requirements

At least 2 years of merchandising or retail grocery experience, or at least 1 year managing store inventory.
At least 1 year supervising direct reports.
Able to stock merchandise weighing up to 45 pounds on shelving at various heights.
Strong interpersonal, communication, and follow-through skills.
Strong problem-solving, decision-making, and financial analysis skills.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Must be open to promotional relocation in the Southwestern United States.
Must be flexible and willing to work department demands, which may include evenings, weekends, and holidays.

Nice To Haves

Degree preferred.

Responsibilities

Drive sales and gross profit goals for the assigned store.
Support continuous operational and financial improvements within the store.
Ensure every customer has a positive shopping experience.
Partner with Merchandising, Operations, Customer Service, and Human Resources in decision-making.
Make sales calls to potential new customers and support growth of existing customer business.
Help develop creative plans to increase store sales, including implementing planned sales promotions.
Maintain sales records and manage inventory.
Help apportion work among associates.
Support store expense control and payroll management to optimize the business.
Train the Assistant Manager II on management tasks.
Supervise, train, and provide development opportunities for associates in the assigned area.
Interview, select, and train associates.
Direct, manage, review, and discipline associates in the assigned area.
Provide input and recommendations to Store Managers on hiring and termination decisions.
Prepare work schedules for all store associates.
Ensure the safety and security of employees and store property.
Ensure compliance with company policies and procedures and applicable food safety rules and regulations.
Manage the bad check process and report to the accounting team.
Act as Store Manager when the Store Manager is absent.
Open and close the store.
Resolve escalated customer complaints.
Celebrate and recognize successful moments every day.
Perform other duties as assigned.