Assistant Store Manager

Bon Bon Belle LLC•Port Washington, WI

38d•Onsite

About The Position

Bon Bon Belle is seeking a dedicated Assistant Manager to provide a memorable experience for all customers. The ideal candidate will share a passion for love and a commitment to exceptional service and client experience, helping brides find their dream dress. This role involves managing the store on specific evenings and Sundays, training new employees, and contributing to a positive store environment.

Requirements

Experience in retail and/or bridal sales.
A bachelor's degree or high school diploma.
Keeps current with trends and styles.
Ability to mesh well with a team while also acting as a strong right hand to the Store Manager.
Capability of multitasking.
Skilled at sales and customer service.
Strong communication skills (on the phone and in-person).
Dreams of someday managing their own Bon Bon Belle store.

Nice To Haves

Ideally experienced at a Bon Bon Belle store.

Responsibilities

Greeting customers in a timely manner, answering phones, replying to customer inquiries, and ensuring all customers are taken care of.
Resolving customer issues professionally.
Training new employees using the extensive training curriculum.
Managing the store on Wednesday and Thursday evenings, as well as Sundays.
Calling customers before appointments to obtain necessary details.
Hosting brides and their guests for dress appointments, acting as a subject matter expert to guide brides to their perfect dress.
Providing excellent service to impress each customer and guest.
Contributing to the store's appearance by ensuring displays are clean, organized, and fully stocked.
Performing daily housekeeping and general upkeep of the store, including sweeping, maintaining the bathroom, organizing dresses, and general tidying.
Training on new products, terminology, and trends, including attending monthly staff meetings.