Retail Assistant Store Manager - Full Time - Woodburn Premium Outlets - Woodburn, OR

Swarovski • Woodburn, OR

7d • Onsite

About The Position

Swarovski is seeking an Assistant Store Manager to support a positive work environment, deliver exceptional customer experiences, and drive commercial results. The role involves coaching and empowering the team, serving as a role model, and contributing to the store’s success. The Assistant Store Manager may step in for the Store Manager as needed.

Swarovski creates crystal-based products, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and the philanthropic work of the Swarovski Foundation.

Requirements

• 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
• Some leadership and coaching experience.
• Ability to establish trusting relationships and empower others.
• Excellent customer service skills and digital proficiency.
• A responsible approach and ability to take ownership.
• Curious, empathetic, results-driven team player with a commercial mindset.

Responsibilities

• Act as a role model by delivering outstanding customer service and brand experiences.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Benefits

• Recognition awards
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave
• Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters
• Comprehensive product and personal training
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed