Assistant Store Manager - Mall University, Tuscaloosa, AL

DTLR, Inc.•Tuscaloosa, AL

2d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager with the daily operations of a retail store, with the goal of maximizing sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The role is responsible for the quality and performance of store staff and for ensuring compliance with company policies, operational requirements, safety rules, and business standards. The position requires a flexible schedule that may include days, nights, weekends, and holidays. The standard workweek is not to exceed 40 hours. The employee may need to work extended hours during critical project phases, work in multiple stores within the assigned district, and travel by car, plane, or train. The role includes extended standing and handling items up to 50 pounds.

Requirements

At least one year of retail management experience.
Solid knowledge of business and an excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Ability to maintain professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking skills; project management, time management, analytical, and strong organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, and set priorities effectively while responding proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Assist the Store Manager with daily store operations and help ensure maximum sales and profitability.
Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with annual employee performance evaluations and provide feedback.
Assist with expense management and develop strategies to meet budget expectations.
Monitor and identify loss or inventory inconsistencies, helping the store meet shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment for customers.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.