Assistant Store Manager

Theisen's Home Farm Auto•Dyersville, IA

45d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in operating a store that emphasizes customer service, maintains associate morale, provides training, and maximizes sales and profits. The role supports daily store operations, staffing, merchandising, inventory, administration, and supervision. The assistant manager may perform associate duties, open or close the store as needed, and take on manager responsibilities when the Store Manager is unavailable. Work is normally performed inside the store, though occasional outdoor work may involve temperatures below 32 degrees or above 100 degrees. The environment is usually fast-paced, with regular deadlines and sales expectations. Occasional noise, vibration, and exposure to hazards or atmospheric conditions may occur. Protective devices may be required for certain tasks. The job includes frequent lifting up to 25 pounds, walking, standing, bending, reaching, dexterity, and light grasping. Occasional demands include lifting up to and over 50 pounds, climbing stairs, squatting, and firm grasping. The associate must be able to work required shifts, including nights and weekends, meet attendance standards, and manually operate a computer, cash register, and/or RF device.

Requirements

Minimum 2 years of retail or managerial experience.
Satisfactory completion of the National Retail Hardware Association test within three months of starting.
Valid driver's license with a clean driving record.
Proficiency in Word, Excel, Outlook, and PowerPoint, including knowledge of spreadsheet analysis.
High integrity and business ethics when handling sensitive and confidential information.
Excellent written and verbal communication skills and ability to communicate ideas or instructions effectively.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform forecasting, marketing, and analysis.
Ability to write routine reports and correspondence and speak effectively before individuals or groups.
Ability to calculate figures and amounts, including discounts, percentages, and volume.
Sufficient knowledge of bookkeeping and accounting principles to maintain basic store records accurately.
Ability to apply common-sense understanding to carry out written, oral, or diagrammatic instructions.
Excellent organizational skills and ability to plan, prioritize, and organize a varied workload with multiple priorities.
Ability to work under pressure, pay attention to detail, and adapt to new priorities.
Good decision-making and problem-solving skills, including making logical, fact-based decisions.
Ability to assign and evaluate work, coach, mentor, delegate, plan, keep records, report, supervise, and train.
Positive attitude, good listening skills, and outgoing personality.
Ability to meet the physical demands of the position and work required shifts, including nights and weekends.

Nice To Haves

Bachelor’s degree in a business-related field preferred.
Some knowledge of construction, maintenance, electrical work, repair, plumbing, forklift operation, and pallet jack operation is helpful but not required.

Responsibilities

Interact with and assist customers and associates, providing prompt attention throughout the store.
Assist the Store Manager in maintaining the cleanliness and appearance of the store.
Perform associate tasks as needed, including forklift operation, load outs, tire changes, and cash register operation.
Conduct daily store walkthroughs to verify company standards and assign duties.
Address areas that do not meet company standards in a timely manner and follow through on priorities.
Observe and respond to customer needs through merchandising, stock levels, prompt service, refunds, and sales.
Help maintain merchandising, including endcaps, displays, signage, facing, and cross-merchandising.
Train associates as needed and help maintain a knowledgeable associate base.
Assist in supervising store personnel and notify the manager of day-to-day operational problems.
Help maintain appropriate staffing, follow hiring procedures, and apply consistent disciplinary action as directed by the manager.
Participate in ad set and maintenance.
Learn manager responsibilities, including operations, scheduling, training, and personnel issues.
Manage inventory and order verification and oversee bank deposits when the manager is unavailable.
Perform administrative functions and open and close the store as needed.
Participate in the store's community and encourage involvement in nonprofit organizations.
Perform other duties as requested by management.