Assistant Store Manager
About The Position
The Assistant Store Manager assists the Store Manager with daily store operations and helps ensure high performance across all areas. The role supports compliance with market-specific legal requirements, company policies, cleaning standards, and operational procedures. The Assistant Store Manager maintains an overview of the store and leads team members when the Store Manager is absent, supporting efficient workflows, quality products, and excellent guest experiences. Success in the role depends on consistently following operational requirements to deliver excellent guest experiences and encourage customer loyalty. The position also supports team development, employee engagement, guest relationships, inventory and financial performance, and the company’s values of Positive Attitude, Inclusion, Social Ties, and Growth.
Requirements
- At least 1 year of experience in a leadership position involving team supervision, daily operations, and opening and closing procedures.
- Strong interpersonal and communication skills, including the ability to build trust, resolve conflicts, and foster a collaborative team culture.
- Ambition to grow into a people-focused leader and build a long-term career in management.
Responsibilities
- Support the Store Manager in leading team members in accordance with the company Manifest and operational principles.
- Guide and support team members to help maintain a positive, high-performing store culture.
- Model leadership integrity by aligning actions, decisions, and behavior with company principles.
- Support team member development and motivation through ongoing coaching and in-store training.
- Support initiatives to maintain and improve employee engagement.
- Encourage open communication and contribute to a collaborative team environment.
- Champion a guest-first mindset in store activities.
- Build and maintain guest relationships in the local community in line with brand behavior principles.
- Contribute to guest satisfaction and loyalty.
- Help maintain a safe, secure, and healthy workplace.
- Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines.
- Ensure brand standards and local regulatory requirements are upheld.
- Assist with stock handling, inventory counts, and ordering.
- Support inventory optimization to keep cost of goods sold within defined monthly targets.
- Support initiatives to drive sales growth and improve store profitability.
- Assist in achieving company-defined financial and non-financial KPIs.
- Monitor performance metrics and escalate opportunities or risks to the Store Manager.
Benefits
- Exclusive employee discounts and special offers.
- Medical, dental, and vision insurance plans.
- 401(k) program.
- Paid vacation, sick leave, and holidays.
- Structured leadership training, educational support, and development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
