Assistant Store Manager

MFA Oil Company•Warrensburg, MO
•Onsite

About The Position

Break Time Assistant Managers assist with the management and operations of a Break Time Convenience Store. They manage the location in the Store Manager’s absence, coach and mentor team members, and assist with store finances, including controlling expenses. Assistant Managers are energetic leaders who believe it only takes a moment to make your day better. Employees are expected to follow company and position-specific policies and procedures and may be assigned duties beyond those listed. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Requirements

  • Must be at least 18 years old.
  • Availability to work and/or support all shifts, including weekends and holidays.
  • Valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
  • Strong customer service skills.
  • Ability to thrive in a fast-paced environment.
  • Ability to work independently and lead a team.
  • Ability to perform assigned duties accurately and with minimal supervision.
  • Ability to perform mathematical calculations for making change, completing shift reports, and counting products during vendor check-in.
  • Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Ability to work in coolers at temperatures as low as 30 degrees for up to one hour and in freezers at temperatures as low as 0 degrees, while moving and positioning products.
  • Ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to stand for up to nine hours per shift.
  • Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
  • Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Must meet company requirements, including successfully completing a pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • Prior management or leadership experience.
  • High school diploma or GED equivalent.
  • Experience in retail sales.

Responsibilities

  • Provide excellent customer service by engaging with customers, greeting and thanking them courteously, supporting peak hours, handling complaints, and processing transactions accurately and efficiently.
  • Assist with daily store operations, including reporting, banking, inventory, bookkeeping, fuel management, facility and equipment maintenance, cleanliness, opening and closing, scheduled operating hours, and food programs and safety.
  • Assist with merchandising and sales, including executing marketing programs, pricing merchandise, implementing promotions, suggestive selling, checking in vendors, and stocking, cleaning, fronting, and facing merchandise.
  • Assist with general store operations and supervise shifts in the manager’s absence; provide input for performance evaluations and disciplinary action; promote food service and safety; and train new employees on company policies and procedures.
  • Communicate professionally and promptly with customers, vendors, employees, and management about store operations.
  • Understand store finances and profitability; control merchandise and cash shortages and other expenses; prepare for and participate in inventory audits; perform loss-control functions; and help meet or exceed sales and controllable-expense goals.
  • Assist with recruiting, training, coaching, and developing associates; model professional conduct; foster a positive work culture and teamwork; and lead the team in complying with applicable regulations.
  • Use store technology, including point-of-sale systems, desktop and laptop computers, and handheld devices; perform calculations for making change, shift reports, and product counts.
  • Perform other duties as assigned.

Benefits

  • Competitive wages.
  • Paid time off.
  • Opportunity for performance incentives.
  • Employee assistance program.
  • On-the-job training and professional development opportunities.
  • Educational expense assistance for employees pursuing education aligned with their employment within the company.
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