Assistant Store Manager

Pandora • Toronto, IA

7d • CA$26 - CA$32 • Onsite

About The Position

The Assistant Store Manager (ASM) supports the Store Manager and contributes to store success by immersing themselves in Pandora’s brand, culture, and products. The role spends substantial time on the sales floor engaging customers and working with the team to drive sales and deliver exceptional customer experiences. The ASM helps coach and inspire the sales team, build customer loyalty, attract talent, and uphold merchandising and retail operational standards. Applicants must complete an assessment emailed after submitting an application.

Requirements

• At least 2 years of experience as a results-oriented leader in a high-performance selling environment.
• Strong written and verbal communication skills, with the ability to connect with people at all levels of the organization.
• Business acumen and analytical thinking capable of delivering positive results.
• Strong time-management skills, including setting and adjusting priorities and delegating tasks.
• Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
• At least 18 years of age and able to provide proof of identity and eligibility to work.
• Flexible availability for nights, weekends, and holidays.
• Ability to stand for extended periods, lift more than 50 pounds, and arrive at work on time.

Responsibilities

• Support the Store Manager in delivering store success.
• Engage with customers on the sales floor and work alongside the team to drive sales.
• Build genuine connections with customers and exceed individual and store sales goals.
• Meet commercial targets and key performance indicators (KPIs).
• Demonstrate product knowledge and build brand loyalty to create exceptional shopping experiences.
• Coach and inspire the sales team, provide real-time feedback and guidance, and foster accountability for individual and store performance.
• Build lasting customer connections beyond transactions.
• Build a talent network and support seasonal and core hiring, including Sales Associates and Sales Leads.
• Maintain merchandising and retail operational standards.
• Perform other duties as assigned.

Benefits

• Base pay plus bonus compensation.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Short- and long-term disability coverage.
• Basic life and accidental death and dismemberment (AD&D) coverage.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, and LinkedIn Learning.
• Tuition reimbursement.
• Paid time off including vacation, personal, sick, birthday, and celebration days.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed