Erie County Retail - Assistant Store Manager

Goodwill Industries of Ashtabula, Inc.Erie, PA
Onsite

About The Position

Goodwill serving Northeast Ohio and Northwest Pennsylvania is looking for a Full-Time Assistant Store Manager to help lead one of our retail locations. This is an opportunity to grow your leadership career while making a real difference in your community. As an Assistant Store Manager, you'll play a key role in leading your team while helping change lives through the power of work. This position offers a mission-driven organization, leadership and career growth opportunities, a supportive, team-oriented culture, and is a full-time position with benefits.

Requirements

  • 5+ years of retail experience
  • 1+ year of supervisory or management experience
  • Strong leadership, coaching, and team-building skills
  • Excellent customer service and communication abilities
  • Strong organizational and problem-solving skills
  • Intermediate computer and digital skills
  • Ability to motivate others and drive results in a fast-paced environment
  • Commitment to Goodwill's mission, culture, and continuous improvement
  • Flexibility to work days, evenings, weekends, and holidays
  • High school diploma or GED required

Nice To Haves

  • Bachelor's degree in Business Management, Marketing, or a related field preferred

Responsibilities

  • Lead daily retail operations to achieve sales, production, and customer service goals
  • Coach, train, and develop team members for success
  • Assist with hiring, onboarding, scheduling, and performance management
  • Motivate employees while fostering a positive, inclusive workplace culture
  • Maintain merchandising, inventory, pricing, and store presentation standards
  • Monitor financial performance and support budget and operational goals
  • Promote donation growth and support local marketing initiatives
  • Ensure a safe, clean, and organized shopping and work environment
  • Enforce company policies, safety procedures, and operational standards
  • Partner with Mission Services to support employee and participant development
  • Assist with evaluating participant job performance and promoting workplace success
  • Perform other duties as assigned

Benefits

  • Full-time position with benefits
  • Leadership and career growth opportunities
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