Assistant Store Manager

Columbia Sportswear Company•Mercedes, TX

About The Position

With over 430 retail stores worldwide, Columbia Sportswear’s Store Leadership Teams help ensure effective store operations, guide and develop team members, create memorable customer experiences, and support the company’s mission of “Connecting Active People with Their Passions.” The Assistant Store Manager is a key member of the Store Leadership Team who assists the Store Manager with effective store operations. The role executes strategies to improve customer service, drive sales, and increase profitability, while serving as a positive role model and supporting a collaborative team environment. The position provides leadership and direction to store staff, including supervisors and associates; supports plans to improve employee productivity and performance; and assists with interviewing, hiring, training, and coaching. It also helps maintain appropriate inventory levels and works with the Store Manager on action plans addressing sales, goals, safety, training, and personnel development. The role frequently involves an active, potentially strenuous environment, including moving items weighing up to 40 pounds. It may involve specialized equipment, dust, and noise. The schedule is flexible and may change seasonally or in response to local business trends or forecasts.

Requirements

  • 5+ years of experience in the position or specialization.
  • Skill operating a Point of Sales (POS) system, other in-store computerized systems, and a telephone.
  • Ability to use judgment to identify and resolve day-to-day technical and operational problems.
  • Effective communication skills, including the ability to exchange ideas and information with the store leadership team, associates, and consumers.
  • Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Provide leadership and direction to store staff, including supervisors and associates.
  • Execute and support plans to enhance employee productivity and performance.
  • Assist the Store Manager with interviewing, hiring, training, and coaching staff as necessary.
  • Provide day-to-day coaching and direction to help ensure staff performance standards are met.
  • Maintain appropriate inventory levels through replenishment, organization, shrink control, and communication.
  • Assist the Store Manager with developing and implementing action plans addressing store sales, goals, safety, training, and personnel development.
  • Help execute strategies to improve customer service, drive store sales, and increase profitability.

Benefits

  • 401(k) plan with a generous company match
  • Medical, dental, and vision insurance
  • Life insurance and disability benefits
  • Flexible spending accounts and health savings account
  • Voluntary benefits, including accident, critical illness, hospital indemnity, and legal services
  • Free, confidential Employee Assistance Program counseling services available 24/7/365
  • Wellness benefits
  • Employee discounts
  • Time-off program
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