Assistant Store Manager

MINISO USA • Bloomington, MN

13d • $18 - $25

About The Position

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, providing exceptional customer service, and improving store performance. The role leads Shift Leads and Sales Associates, promotes Miniso’s mission and core values, and helps maintain merchandising and operational standards while achieving sales and productivity goals. The Assistant Store Manager supports team development, inventory and administrative operations, staffing, loss prevention, and a clean and safe store environment. The position reports directly to the Store Manager.

Requirements

• High school diploma or equivalent.
• At least 1 year of retail management experience, with a strong track record of leading teams.
• Proven successful experience in retail management.
• Strong leadership, organizational, and customer management skills.
• Excellent communication and interpersonal abilities.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to travel between locations.
• Ability to relocate or manage additional stores based on business needs.

Nice To Haves

• Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or a related field.

Responsibilities

• Lead a team of Shift Leads and Sales Associates and consistently embody and promote Miniso’s mission and core values.
• Support the Store Manager in delivering exceptional customer service, maintaining merchandising standards, following operational procedures, and driving sales performance.
• Promote membership-program sign-ups and customer loyalty to support retention and sales.
• Mentor trainee associates, help achieve sales targets, and support business growth.
• Help manage inventory levels, process shipments, handle damages and returns, and manage supplies.
• Assist with recruiting, training, staffing, and retaining store talent.
• Support administrative tasks, including staff scheduling, inventory management, and compliance with company policies, procedures, and handbook guidelines.
• Help maintain store condition and visual merchandising standards, communicating insights and feedback to the Store Manager.
• Give constructive feedback that supports recognition, accountability, and continuous improvement.
• Work with the Store Manager and Loss Prevention Team to address internal and external shrink in accordance with company policies and procedures.
• Train, motivate, and mentor the sales team and provide constructive feedback to achieve sales targets.
• Handle cash and follow standard operating procedures.
• Maintain a clean and safe environment for associates and customers.
• Travel between locations and, as business needs require, relocate or manage additional stores.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED