Assistant Store Manager - Pemberton Square, Vicksburg, MS

DTLR, Inc.•Vicksburg, MS

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role includes merchandising execution, expense and inventory management, team training and development, human resources support, and delivery of outstanding customer service. The Assistant Store Manager is responsible for the quality and performance of retail staff and helps ensure compliance with company policies, operational requirements, safety standards, and business standards. The position requires a flexible schedule that may include days, nights, weekends, and holidays. The standard work week is not to exceed 40 hours. The employee may work in multiple stores within the assigned district and must be able to travel by car, plane, or train. Physical requirements include standing for extended periods and lifting, carrying, pushing, or pulling up to 50 pounds. Extended hours may be needed during critical project phases.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive or confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, resolve administrative problems, and prioritize work.
Results-driven approach with critical and creative thinking skills, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives with precision and consistency.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Reliable transportation and willingness to travel by car, plane, or train.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.

Responsibilities

Support the Store Manager in daily store operations and help drive sales and profitability.
Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruitment, selection, training, and development of store personnel.
Assist the Store Manager with annual performance evaluations and provide feedback.
Assist with expense management and develop strategies to support store budget performance.
Monitor and identify potential loss or inventory inconsistencies and help ensure shrink meets or exceeds company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and foster a friendly environment for customers.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.