Assistant Store Manager - Hardy Shopping Center, Gulfport, MS

DTLR, Inc.•Gulfport, MS

2d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in overseeing the daily operations of a retail store to support maximum sales and profitability. The role focuses on merchandising execution, expense and inventory management, team training and development, human resources activities, and outstanding customer service. The Assistant Store Manager is responsible for the quality and performance of retail staff, compliance with company policies and operational standards, and helping the store meet its goals and budget. The position requires a flexible schedule that may include days, nights, weekends, and holidays. The standard work week is not to exceed 40 hours. The employee may work in multiple stores within the assigned district and must have reliable transportation and be willing to travel by car, plane, or train.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically, plan, and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking skills.
Project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, and prioritize effectively while responding proactively to changing demands from multiple sources.
Ability to execute directives with precision and consistency.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Assist the Store Manager with daily store operations.
Support the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist with and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to help stores perform in accordance with the budget.
Monitor and identify issues related to store loss or inconsistencies to help achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment so customers receive outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.