Assistant Store Manager - Sumter, Sumter, SC

DTLR, Inc. • Sumter, SC

3d

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to support sales and profitability. The role includes merchandising execution, expense and inventory management, team training and development, human resources support, and delivering outstanding customer service. The position is responsible for supporting store staff performance and company standards, helping the store meet budget and shrink goals, and maintaining operational compliance, safety, and business standards.

The standard work week is not to exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The role may involve working in multiple stores in the assigned district and traveling by car, plane, or train. Employees must be able to stand for extended periods and lift, carry, push, or pull up to 50 pounds. Extended hours may be required during critical project phases.

Requirements

• At least one year of retail management experience.
• Solid knowledge of business and excellent command of English for communicating with management, associates, and customers.
• Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
• Ability to think strategically and plan and organize effectively.
• Professionalism in all situations.
• Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
• Results-driven approach and demonstrated critical and creative thinking skills.
• Project management, time management, analytical, and organizational skills.
• Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
• Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
• Ability to execute directives precisely and consistently.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores in the assigned district.
• Reliable transportation.
• Willingness to travel by car, plane, or train.
• Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
• Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.

Responsibilities

• Support the overall quality and performance of retail store staff.
• Ensure compliance with company policies and procedures.
• Model effective leadership to gain team commitment to store goals and training standards.
• Assist with recruiting, selecting, training, and developing store personnel.
• Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
• Assist with expense management and develop strategies to help stores perform within budget.
• Help monitor and identify issues related to store loss or inconsistencies to achieve shrink goals at or below the company plan.
• Monitor and control operational compliance, safety, and business standards.
• Support employee training in suggested selling and merchandising techniques.
• Uphold company customer service standards and provide a friendly environment where customers receive outstanding service.
• Assist with accurate and regular merchandise inventory counts.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed