Assistant Store Manager
About The Position
The Assistant Store Manager is a key store leader who works closely with the Store Manager to support daily operations, serve the community, and develop leadership skills. The role supports and leads store operations, customer service, production, and team development, and steps into the Store Manager role when needed. It is designed as a growth opportunity, with a typical career path from Assistant Store Manager to Store Manager and then Area Manager. The work is fast-paced and hands-on, with responsibility for operational performance, team development, and creating a welcoming, mission-aligned environment for customers, donors, and staff.
Requirements
- A reliable vehicle and valid New York State driver’s license.
- Strong verbal and written communication skills.
- Proven leadership ability and sound judgment.
- A passion for service, growth, and developing people.
- Ability to stand and walk for extended periods.
- Frequent bending, reaching, and repetitive tasks, including tagging and hanging.
- Ability to regularly lift, push, pull, and carry up to 50 pounds.
Nice To Haves
- One year of retail management experience is preferred.
Responsibilities
- Support and lead store operations, customer service, production, and team development.
- Lead the store in the Store Manager’s absence, setting an example of professionalism and integrity.
- Execute daily, monthly, and annual operational plans to meet performance and budget goals.
- Train, coach, and develop team members while reinforcing service and production standards.
- Create a welcoming, mission-aligned environment for customers, donors, and staff.
- Assist with scheduling and staffing strategies to meet production and sales demands.
- Monitor donation levels and coordinate merchandise needs with the warehouse.
- Build proficiency across store operations and production.
- Ensure compliance with HR policies, safety standards, loss prevention, and company procedures.
- Prepare and review store reports, and lead and participate in team meetings and huddles.
Benefits
- Bonus eligibility tied to individual and store performance.
- Regular pay and benefits reviews to stay competitive and reward performance.
- Ongoing skill development and leadership training.
- Internal advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
