Assistant Store Manager
About The Position
Support the Store Manager in daily retail operations, driving sales, delivering exceptional customer service, and improving operational efficiency to achieve store performance goals. Partner with the Store Manager to oversee store operations, manage and develop a team, assist with merchandising and product launches, and help meet and exceed sales objectives. Ensure customers receive an excellent experience with AT&T products and services. Conduct outreach and promotional activities, including off-site events as needed. Coach retail sales consultants to help them meet sales and service goals. AT&T provides paid training to support leadership success.
Requirements
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Excellent communication and leadership skills.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Professional expertise in solving problems and analyzing issues.
- Initiative and a focus on creating results.
Responsibilities
- Support the Store Manager with daily store operations and performance goals.
- Help drive sales, provide exceptional customer service, and optimize operational efficiency.
- Manage and develop the store team, including coaching retail sales consultants to meet sales and service goals.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives and ensure customers have an extraordinary experience with AT&T products and services.
- Conduct outreach and promotional activities, including off-site events as needed.
- Collaborate with key stakeholders on initiatives beyond store walls.
- Champion change, foster high performance and teamwork, solve problems, analyze issues, and take initiative to achieve results.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available beyond what state and local law require
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
- Paid training
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
