Assistant Store Manager

Carter's•Edgewater, NJ

24d

About The Position

As an Assistant Store Manager at Carter’s, you will represent the brand to growing families and help customers find products for their children’s milestones. You will help create a welcoming, inclusive environment for customers and employees, and build product knowledge among yourself and the team. You will support store operations, customer service, sales performance, team development, merchandising, and loss prevention in partnership with the Store Manager. The role requires availability that may include days, nights, weekends, and holidays, with at least two closing shifts per week. The position pays $21.00–$27.25 per hour, based on experience and location.

Requirements

At least 1 year of retail or related management experience.
High school diploma or GED.
Positive, solutions-oriented mindset.
Effective and professional verbal and written communication skills.
Demonstrated leadership, supervisory, and customer engagement skills.
Proficient computer and technology skills, including Outlook, Excel, and web navigation.
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week.

Responsibilities

Execute workforce management to ensure a genuine customer focus on the sales floor.
Welcome customers and assist them with product styles, features, and benefits.
Foster a positive, safe, and inclusive environment for employees and customers.
Model service standards and the omnichannel experience, and coach others to succeed.
Analyze business performance and take action to improve results by communicating and driving key performance indicators with the team.
Build customer loyalty through company-sponsored programs, including credit.
Support the Store Manager in recruiting, hiring, training, developing, and retaining a successful store team.
Recognize exceptional performance and redirect employees when needed.
Plan, track, analyze, and report task completion and financial results using company tools.
Partner with the Store Manager on merchandising standards, promotional planning, markdown execution, and product placement.
Reduce loss through customer service, education, and operational controls.

Benefits

Health benefits
Mental health benefits
30% discount on Carter’s brands
Referral bonuses
Tuition-free GED or bachelor’s degree program, or English as a second language learning, through the Advance You Program
Paid time off
Paid holidays
Parental leave
Adoption assistance
Charitable matching gifts
Professional and personal development programs