Assistant Store Manager

Penney OpCo LLC • East Lampeter Township, PA

2d

About The Position

The Assistant Store Manager helps manage store operations, build and develop a high-performing team, deliver an excellent customer experience, and support sales and profitability goals. The role involves creating a positive, engaging environment for associates and customers, coaching team members, and ensuring consistent merchandising and operational standards. The position also supports store leadership by handling management functions when the Store Manager is absent.

Requirements

• Flexible availability to meet business needs, including evenings and weekends.
• May need to travel occasionally to other store locations and attend district meetings.

Nice To Haves

• At least 2 years of experience as a Store Manager in a similar-volume apparel business.
• A proven track record of exceeding sales and statistical expectations.

Responsibilities

• Use statistical information and market knowledge to create action plans and achieve financial, customer-service, and operational goals while addressing the store’s strengths and challenges.
• Demonstrate product knowledge, selling skills, and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty using company tools.
• Attract, develop, and retain talented individuals.
• Motivate and engage teams by identifying individual strengths.
• Give and receive feedback to improve performance and develop team members.
• Communicate clear expectations and hold the store team and oneself accountable for results.
• Ensure store merchandising and operational standards are consistently met.
• Oversee controllable expenses, including payroll and training, to increase profitability.
• Build trust with team members who may have opposing beliefs, values, or perspectives.
• Remain composed when facing challenges and unforeseen circumstances.
• Provide leadership or assistance with floor sets, window changes, and other visual merchandising expectations.
• Perform POS transactions on designated shifts and carry out management functions when the Assistant Manager is absent.
• Schedule employees according to their strengths to maximize productivity.
• Model the company’s values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed