Assistant Store Manager - Account Retention and Leadership

MAJIK Rent To OwnLewisburg, PA
$0 - $21Onsite

About The Position

Looking for more than just a job? At Majik, you’ll build real relationships, earn bonuses, and grow your career. No rent-to-own experience? No problem — we train you. We are passionate about helping employees grow and delivering great customer experiences! We serve others, do what it takes, and own it.

Requirements

  • 1+ year of leadership or supervisory experience preferred
  • Retail, collections, or customer service background preferred
  • Strong leadership, communication, and problem-solving skills
  • Ability to manage multiple priorities and performance expectations
  • Valid driver’s license with insurable driving record
  • Ability to lift up to 25 lbs (assistance for heavier items)

Nice To Haves

  • No rent-to-own experience? No problem — we train you.

Responsibilities

  • Support the Store Manager in driving overall store performance
  • Lead daily operations across sales, account retention, and service
  • Coach and hold team members accountable to expectations
  • Review reports and act on opportunities to improve results
  • Oversee customer accounts and follow up on past-due balances
  • Guide team on retention and collection strategies
  • Review payment histories and support action plans
  • Ensure accurate documentation of interactions and payments
  • Coordinate field visits and delivery schedules
  • Maintain store standards (inventory, merchandising, cleanliness)
  • Step in to lead the store when needed
  • Supervise and support a small team (1–3 employees)
  • Assign tasks, provide coaching, and follow up on results
  • Train team members on sales, service, and retention best practices

Benefits

  • Monthly Profit-Sharing Bonus
  • 3 Weeks PTO
  • Paid Holidays
  • Medical, Dental, Vision
  • 401(k) Match
  • Employee Discounts
  • Loyalty Rewards
  • Career Growth Opportunities (we promote from within)
  • Weekly Pay
  • Bilingual candidates may earn additional pay
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