Assistant Store Manager - Rehoboth Beach, DE

Spring Footwear Corp•Rehoboth Beach, DE

9d•Onsite

About The Position

Join Spring Step Shoes as an Assistant Store Manager in Rehoboth Beach, DE! Since 1991, Spring Footwear Corp. has been making a difference in the lives of customers who trust our brands to deliver both comfort and style. Product innovation, quality, value, and flexibility are the cornerstones of our success. This commitment is reflected in our mission: "To develop successful partnerships by creating and delivering the best quality, value, product, and service every day." We are seeking an energetic and customer-focused Assistant Store Manager to join our team at Tanger Outlets Rehoboth Beach, Delaware. This leadership role is ideal for a retail professional who is passionate about customer service, team development, and driving sales performance while supporting the Store Manager in all aspects of store operations. As the Assistant Store Manager, you will partner with the Store Manager to oversee the daily operations of the store, ensuring exceptional customer service, strong sales performance, and operational excellence. You will help lead and develop the team, support business objectives, and ensure the store reflects Spring Step's values and standards at all times. In the absence of the Store Manager, you will assume responsibility for the overall operation of the store.

Requirements

Minimum of 1 year of retail experience in a sales-driven environment.
Experience with POS systems and basic computer applications.
Ability to lift up to 40 pounds, stand for extended periods, and climb ladders as needed.
Availability to work a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

Previous supervisory, key holder, or assistant management experience preferred.
Footwear, fashion, apparel, or specialty retail experience is a plus.
Proven ability to drive sales and deliver outstanding customer service.
Strong leadership, communication, and coaching skills.
Excellent organizational and problem-solving abilities.

Responsibilities

Support the achievement and execution of store sales goals and key performance indicators (KPIs).
Lead by example through exceptional selling behaviors and customer engagement.
Promote product knowledge and maximize sales opportunities through effective merchandising and customer service.
Assist with recruiting, hiring, onboarding, and training new team members.
Provide coaching, feedback, and ongoing development to associates.
Foster a positive, collaborative, and customer-focused work environment.
Help build a culture of accountability, teamwork, and high performance.
Ensure every customer receives outstanding service and a memorable shopping experience.
Resolve customer concerns professionally and effectively.
Build customer loyalty through relationship-based selling and personalized service.
Assist with daily operations, including opening and closing procedures.
Ensure store merchandising and visual presentation standards are maintained.
Support inventory management, stock replenishment, and operational compliance.
Maintain a clean, organized, and inviting store environment.
Assist with monitoring sales performance, labor productivity, and operational metrics.
Support scheduling efforts to align staffing with business needs.
Help control expenses while maintaining excellent service standards.
Ensure compliance with loss prevention, cash handling, and inventory control procedures.
Assist with inventory audits, stock counts, and asset protection initiatives.
Promote a safe environment for customers and employees.
Assist in the implementation of company programs, promotions, and operational initiatives.
Embrace change and encourage team engagement with new goals and processes.